Once you have your hearing aids, you become rather dependent on them and realize right away if they are not working optimally. Luckily, there are some quick and easy troubleshooting steps you can take to try and get your hearing aid working properly again. If at any time you are unsure about troubleshooting, hold off and come see one of our hearing professionals for help.
Hearing Aid Troubleshooting First Steps
If your hearing aids are not working properly, no sound is coming out, they are cutting in and out, or you are experiencing feedback noises, these are the first steps to check. If you are unsure about these troubleshooting techniques, call us at Hearing Aid Counselors for help.
- Make sure your hearing aid is turned on. This sounds simple, but is actually a common problem that is the easiest fix.
- Turn up the volume. Sometimes the volume can accidentally be turned down.
- Check the battery: Make sure they are positioned properly and not loose or they might need to be replaced.
- If you have a behind-the-ear model (BTE), check the tubing to ensure that it isn’t damaged, broken, or disconnected.
- Clean your hearing aid. You should be regularly cleaning your hearing aids to ensure that they don’t get a wax build up, dust, or lint.
- If you are hearing feedback, take the hearing aid out and re-position it properly in your ear. It could just have been out of place.
- If the sound isn’t right, is inconsistent or cutting out, check the settings and controls and reset your preferences.
- If you live in a humid climate or have been in a situation where it might have gotten moisture inside, then use a dehumidifier overnight.
Consult with the Professionals at Hearing Aid Counselors
Remember, if you still have questions after trying these first step troubleshooting ideas, don’t hesitate to turn to the hearing professionals at Hearing Aid Counselors. Contact us today to schedule an appointment at one of our convenient hearing center locations. We have a team of experienced hearing care professionals that can answer all your questions and work with you to find the best solution for your hearing and listening needs.